1. Agreement and eligibility
By creating an account, installing the extension, or using MerchOps AI, you agree to these Terms. You must be at least 18 years old and legally able to enter into a binding agreement. If you use the Service for a business, you represent that you have authority to bind that business.
2. The Service
MerchOps AI provides workflow tools for preparing Merch on Demand listing drafts from user-provided data and artwork. Features may include CSV and PNG intake, AI-assisted listing generation, artwork preparation, preflight review, preliminary US trademark screening, batch recovery, and opening draft pages with user-selected settings.
MerchOps AI is an independent product. It is not endorsed by, sponsored by, or affiliated with Amazon.com, Inc., Merch on Demand, the United States Patent and Trademark Office, or their affiliates.
3. Your account
You are responsible for maintaining control of the sign-in method and devices associated with your account. Provide accurate information and promptly notify us if you believe your account has been accessed without authorization. You may not share, sell, or transfer account access except where a plan expressly permits multiple authorized devices.
4. Plans, quotas, and billing
Plan features and processing limits are described on the Pricing page. Usage periods and quotas may reset monthly. Unused allowances do not roll over unless we expressly state otherwise.
Paid subscriptions renew automatically at the displayed interval until canceled. Our authorized merchant of record processes checkout, taxes, receipts, refunds, and payment information. Prices and plan features may change prospectively; changes do not alter an already-paid subscription period. You can prevent renewal by canceling before the next billing date. Refund requests are governed by our Refund Policy and applicable law.
5. Your responsibility for listings and publishing
MerchOps AI assists with draft preparation but does not make publishing decisions for you. You must inspect every listing, claim, keyword, artwork file, product setting, and destination page before submission. You are responsible for complying with Amazon policies, intellectual-property rights, advertising rules, consumer-protection laws, and all other rules applicable to your activity.
You must not rely on an absence of warnings as confirmation that content is acceptable. Platform rules and third-party records change, and automated checks may miss relevant issues.
6. AI output and trademark-screening limitations
AI-generated text may be incomplete, inaccurate, repetitive, unsuitable, or similar to existing content. You must review and edit output before using it. We do not promise improved sales, acceptance by Amazon, search placement, or any commercial result.
Trademark screening is a preliminary research aid, not a comprehensive search, legal opinion, or clearance. Snapshots may be incomplete or outdated, and a term may carry legal risk even when no match is displayed. Review current official USPTO records and consult a qualified attorney for decisions requiring legal assurance.
7. User content
You retain ownership of artwork, listing inputs, and other content you provide. You grant CAMP THREADS LLC a limited license to host, transmit, process, and transform that content only as needed to operate, secure, support, and improve the Service. You represent that you have the rights needed to provide and use your content.
8. Acceptable use
You may not use the Service to infringe intellectual-property or privacy rights; publish unlawful, deceptive, hateful, or harmful material; distribute malware; obtain unauthorized access; interfere with service security; resell account access; reverse engineer protected portions of the Service; evade plan limits; or use automation in a manner that violates a third-party platform’s rules.
We may restrict or suspend access when reasonably necessary to protect users, third parties, the Service, or our legal obligations.
9. Availability and changes
We aim to provide a reliable Service but do not guarantee uninterrupted or error-free operation. Features may depend on browsers, third-party APIs, AI providers, Amazon page structure, or network availability. We may update, replace, or discontinue features and will provide reasonable notice when a material change adversely affects a paid plan.
10. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” CAMP THREADS LLC disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from a course of dealing. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
11. Limitation of liability
To the maximum extent permitted by law, CAMP THREADS LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of data, marketplace action, listing rejection, or business interruption arising from the Service. Our aggregate liability relating to the Service will not exceed the greater of USD $100 or the amount you paid for the Service during the six months before the event giving rise to the claim. These limitations do not apply where prohibited by law.
12. Termination
You may stop using the Service at any time and may cancel a paid subscription through the available billing controls. We may suspend or terminate access for a material breach, unlawful use, security risk, nonpayment, or conduct that harms the Service or another person. Provisions that by their nature should survive termination will remain in effect.
13. Governing law
These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law principles. Mandatory consumer protections available in your place of residence remain unaffected.
14. Changes and contact
We may revise these Terms and will update the effective date. Material changes will be communicated through the Service or by email when reasonably practical. Questions may be sent to sadgui.walid@gmail.com.